Data Protection Statement

We pleased that you are interested in our website. The protection of your privacy is very important to us. We inform you in detail below about how we handle your data.



Collection, processing and use of personal data

You can visit our site without giving any information about yourself. We only store access data without relating it to individuals. This data is used solely for improving our site and does not allow you to be traced as an individual.

Personal data is only collected when you give it to us voluntarily within the scope of your order for goods, when opening a customer account or registering for our newsletter. We use the data you give us without your specific consent exclusively for fulfilling and processing your purchase order. We abide strictly by the statutory provisions of the German Federal Data Protection Act and Teleservices Data Protection Act when collecting, processing and using data. When the processing of the contract has been completed and the purchase price paid in full your data are blocked so they cannot be used in future and deleted after the retention periods under fiscal and commercial legislation have expired, unless you have expressly given your consent for the future use of your data.

Furthermore, if we supply goods in advance of payment, we will forward your data with your consent to Telego GmbH as part of a credit check for the preservation of our justified interests in order to obtain information regarding your past payment behaviour on the basis of mathematical and statistical methods using address data.



Information about Cookies

In order to optimise our Internet presence we use cookies. These are small text files, which are stored on the internal memory of your computer. These are deleted again when you close your browser. Other cookies remain on your computer and recognise you on your next visit. This means that we can give you better access to our site. You can prevent the saving of cookies by selecting the “block cookies” setting on your browser. This can however lead to a restriction of functions on our website.

Right to Information

In accordance with the Federal Data Protection Act you have a right to information regarding the data stored about you free of charge as well as a right to correction, blocking or deletion of these data if applicable.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deleting of data and for the revocation of consents that you have given, please contact:



Ludwig Bertram GmbH
MEDVET
Im Torfstich 7
30916 Isernhagen
Germany


Data Protection Commissioner:
Harald Greiner, Phone +49 5136 9759590, e-mail greiner@medvet.de